dear answer person,
usually i choose to ask you burning questions which have a deep impact on my understanding of the world, but this time it’s just a plain old complaint. about 2/3 of the time i try to access the duke catalog online, it fails to load, and i am left demoralized, frustrated, and downright angry. why is it that the catalog, which i would imagine is the library’s most valuable resource, is so often inaccessible over the internet?
ANSWER PERSON RESPONDS: Answer Person feels your pain, but knows not your ISP. AP seldom trouble getting into the online catalog from off campus, but all who are cursed with dial-up AOL accounts have been known to curse the slow response time, unable to handle the elegance and depth of the Duke Online Catalog (or GoDuke.com). Please consult with the Information Access Gurus at the Reference Desk; they will also feel your pain–they should be able to help ease it as well.