There are quite a few working scholars on the Duke staff these days (myself included). We don’t have faculty status, but we still need books and articles for our work. I have been pleased before to be able to use the book/article delivery service, which has been tremendously helpful to me. Now I am told that staff members are not eligible to use it. Has something changed? If so, this seems to perpetuate an unfortunate hierarchy on campus, and I’d like to request that staff be allowed to take advantage of the delivery service, too. Many thanks. Anne Whisnant, Franklin Center.
ANSWER PERSON RESPONDS: Duke staff with research needs that are aided by the BARD service need to check with Circulation Dept. staff. They can set your status to grad student or faculty for the purposes of library borrowing. I’ve been told that your status has already been updated.
There has been a problem with sheer volume since the BARD service went online, and we found that limiting it to faculty and grad students was necessary given the level of staffing we have to provide this service. But we’re willing to work with non-faculty Duke researchers if they ask us for help. Sorry for the confusion and inconvenience.