I just wanted to thank Tom Wall for his help dealing with an extremely frustrated Perkins user (namely, me). He calmed me down by being courteous, polite, and helpful throughout the whole transaction–and best of all, he helped me find an item that I could not locate.
THANKS!
ANSWER PERSON RESPONDS: What a nice experience–and how thoughtful of you to pass on the comment. Answer Person will make sure Tom hears about this.