Category Archives: Technology

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Our New Collections Services Documentation Portal

Depending on how much you use the DUL Collections Services Documentation Portal (CSDP), you may or may not have been surprised to see this alarmingly yellow banner at the top of the page when recently visiting the space:

Yellow banner text from the header of the Duke Wiki that says: "DukeWiki spaces have migrated to https://duke.atlassian.net/wiki Please login with your netid@duke.edu"

Our old space migrated to a cloud environment in a (mostly) seamless transition to a space that looks and feels very much like the old pages. The layouts of both the “Open to All” and “Staff Only” pages should be familiar to users of the previous documentation portal, and hopefully users find the new spaces easy to navigate. The new public page can be found here, and the staff-only page is here. While the old wiki has a link directing visitors to the new space, it is a good idea to update any bookmarks as soon as possible in case the re-directing link disappears at some point.

The CSDP continues to be a valuable resource for Collections Services staff as well as external users, housing over 300 pages of documentation. The pages are regularly reviewed and updated, which means fewer errors due to outdated information, faster updates on improved processes, and easier training for new employees. Upkeep of the CSDP will be critical in the coming months as we transition from Aleph to Alma and update our documentation accordingly.

If you have not yet visited the new documentation portal, we encourage you to browse the pages. If you are Collections Services staff and encounter any issues, please use the online ticketing system to let us know. For users in CS logging into the DUL staff-only site, you will need to use the netID version of your email address to trigger the Shibboleth log in, not the alias version. It should be formatted as netid@duke.edu.

Overall, the transition has been successful, and we appreciate the contributions of CS staff as we look forward to this year of big changes in Collections Services.