We are participating in an ALCTS e-forum today called “Using Web 2.0 Tools to Enhance Technical Services Work.” The question is “how can you solve problems within technical services using Web 2.0 tools?”. Anyone have good ideas to share? I’m listing some of the more interesting ones on our Face Book page.
You can sign up for future ALCTS e-forums at this link, you do not need to be an ALCTS member to participate. The forums discussion is via email.
So far, some of the ideas including using social media for outreach and education (my first post to the discussion), using a wiki for your instruction manual, and using blogs for current events, and using instant messaging for large group projects.