- Check whether a footstool or any other object (sleeping student?) is obstructing one of the aisles
- Press the reset button
- If that doesn’t help, either IM a Librarian or call the Circulation desk at (919) 660-5870 to let us know which shelf is stuck (we’ll need the call number area). A phone is located on the wall near the shelf labeled AC to AG by the rear elevator. Someone will be sent down with a key.
Written by Kathi Matsura