This spring, Duke University Libraries conducted the 2018 biennial user satisfaction survey, a large survey of students and faculty at Duke. The goal of the survey is to gauge overall user satisfaction and to gather specific ideas for improvements to DUL materials, services, and spaces. In this post, we’ll share some of the trends within … Continue reading Textbooks and Bean Bags: The 2018 Student Library Satisfaction Survey
Over the last year and a half, we’ve blogged quite a bit about our exploration of multispectral imaging (MSI) here at Duke Libraries. We’ve written about the hardware and software that we acquired in 2016 and about our collaboration and training to help us learn how to use this new equipment. We’ve shared examples from … Continue reading Institutional multispectral imaging (MSI) survey results
Last Summer, Sean and I wrote about efforts we were were undertaking with colleagues to assess the research and scholarly impact of Duke Digital Collections. Sean wrote about data analysis approaches we took to detect scholarly use, and I wrote about a survey we launched in Spring 2015. The goal of the survey was to gather information about our … Continue reading Survey Says: The Who, Why, What Answers you have been Waiting for!
My colleague Sean wrote two weeks ago about the efforts a group of us in the library are making towards understanding the scholarly impacts of Duke Digital Collections. In this post, I plan to continue the discussion with details about the survey we are conducting as well as share some initial results. After reviewing the … Continue reading Who, Why, and What: the three W’s of the Duke Digital Collections Mini-Survey
At DUL, we talk quite a lot about the value of research data curation. The Libraries provide a curatorial review of all data packages submitted to the Research Data Repository for publication. This review can help to enhance a researcher’s dataset by enabling a second or third pair of eyes to look over the data … Continue reading Curating for a community: joining the DCN
This post was written by Laurier Cress. Laurier Cress is a graduate student at the University of Denver studying Library Science with an emphasis on digital collections, rare books and manuscripts, and social justice in librarianship and archives. In addition to LIS topics, she is also interested in Medieval and Early Modern European History. Laurier … Continue reading An Intern’s Investigation on Decolonizing Archival Descriptions and Legacy Metadata
In fall 2020, the Libraries quickly developed several new COVID-safe services as we reopened our facilities to students and faculty in the midst of the pandemic. Two such services were Library Takeout, which allows Duke affiliates to pick up reserved books with minimal contact, and an online reservation system for seats and equipment in library … Continue reading Seats in the time of COVID: Improving new services with user feedback
How can the Duke Libraries better support the needs of Black students at Duke? A team of library staff conducted qualitative research with Black students over the past two years in order to answer this question. This research was part of a multi-year effort at the Libraries to better understand the experiences and needs of … Continue reading Understanding the experiences and needs of Black students at Duke
Every other year, the Duke University Libraries survey our patrons to learn more about their opinions about library spaces, services, and materials. Our biennial satisfaction survey for 2020 targeted our student patrons (both undergraduate and graduate) and covered topics from navigation of our buildings to website features to access to electronic materials. Earlier this year, … Continue reading Learning from Our Students
The feature image is”Triangle University Computation Center IBM System/370 Hardware Configuration,” from Network Management Survey, published in 1974. The Cut Study and DUCC The Fall semester of 1958 saw deep concern among the Duke student body with a pressing issue – cutting class. The Undergraduate Faculty Council Committee had taken up a study of class … Continue reading DUCC, TUCC, and the origins of digital computing in North Carolina
